We are committed to protecting your personal information and being transparent about how we collect and use it. We collect personal details to provide you with the services you’ve requested, keep you informed about topics that may interest you, and notify you of upcoming seminars and events. We may also collect information for internal purposes such as auditing, product and service evaluations, accounting, and billing.
The types of personal information we typically collect include your name, address, phone number, and email address.
We take all reasonable steps to ensure the information we collect is accurate and up to date at the time of collection. You may request access to, or correction of, your personal information at any time by contacting us.
When you visit our website, certain data is automatically collected by our web hosting provider—this is common practice across most websites.
Information We Collect Automatically (“Footprints”)
This includes details like the pages you visit, your browser and operating system, the referring website, and your IP address. If you access password-protected sections of the site, we may also collect your login attempts and related information.
How We Use This Data
This information is used strictly for statistical analysis, website improvements, and to monitor for any security breaches. We do not share this data with third parties unless required to do so by law.
If you provide your email address via our website, we will only use it for the purpose stated when you submit it. We will not add your email to any mailing list or share it with third parties without your explicit consent.
Emails sent to us may be stored securely on our server for record-keeping. We also retain standard metadata such as the date, time, sender, recipient addresses, and when the message was opened.
Please note that this privacy policy does not extend to any external websites linked from our site. We are not responsible for the privacy practices of those sites.
Totino Estate Wines takes reasonable measures to protect your personal information from unauthorised access. However, we cannot accept liability if such access occurs despite our safeguards.
If you have any questions or concerns about this policy or how your information is handled, please contact us at:
sales@totinowines.com.au
We will respond to your query as soon as possible.
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